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COVID 19 – What are we doing? | Visitation and COVID 19

Visitation and COVID 19

Thank you all for your support and patience during the past 12 months. We know that you are all wanting to spend time with your loved ones currently residing at Wispington House ‚Äčand now that the Government has announced the relaxing of restrictions, we are planning to introduce a pre-bookable visiting system. In the initial stage, we will only be able to accommodate one named visitor per resident as per Government guidance.  I know it is difficult as some residents have a large close family, but can we please ask that you work with us and if all goes well, we will be able to expand the visiting numbers in the near future.

We kindly request when arranging to visit the home, all of the following is noted and adhered to:

  • There will be a maximum of 3 bookings per day.
  • Only one family member per resident to be booked in at any given time (ensuring no overlap or double bookings).
  • Only one family member will be allowed to attend a particular section of the home per day (i.e. one on left wing per day, one on right wing per day, and one upstairs).
  • The home will not be able to provide you with refreshments or use of our toilet facilities during your visit.
  • You will be asked to sit in a wipeable chair during your visit to ensure we can wipe it down fully after you leave.
  • You will be asked to carry out a Lateral Flow Test on arrival but prior to entering the Home. This will take about 30 minutes to complete.
  • You will be offered a 30-minute time slot and will be fully screened (temperature and oxygen level checks) + you will be provided all PPE by ourselves (including mask, apron and gloves).
  • You will be required to enter the home via the closest external door / fire exit leading to the residents' room.
  • You MUST make the home aware should you experience any symptoms between you booking a time slot and then actually attending the home (please DO NOT visit the home if you experience any symptoms in between).
  • To the homes discretion, we may have to terminate a visit for other reasons i.e. outbreak in home, staffing levels on the day of your visit or given that we could go into a local or national lockdown at any point.

With this in mind can we please ask that you provide the management team with the named individual who will be visiting the home. The named person will not be able to be changed during the initial trial period.